Refund policy
Returns & Refunds Policy
We want you to love every item you receive from South Euclid Shop. If something isn't right, we're here to help.
Returns
We accept returns within 30 days of delivery for items that are unused, in their original condition, and in their original packaging. Books must be unread and undamaged to qualify.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 14 days of delivery at hello@southeuclidshop.comwith a photo of the item, and we'll send a replacement at no charge.
Non-Returnable Items
Books that have been read or show signs of use cannot be returned. [Add any other categories here, e.g., gift cards, personalized/customized items, final sale items — let me know if these apply.]
Refund Process
Once your return is received and inspected, we'll notify you by email regarding approval. Approved refunds are processed within 5–7 business days to your original payment method. Original shipping charges are non-refundable.
Shipping Costs
Return shipping is the responsibility of the customer, unless the item was damaged, defective, or incorrect.
How to Start a Return
Contact us at hello@southeuclidshop.com or through our Contact page to begin the return process.